Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange. Please email team@plants-wordpress.go.eatyourplantsoff.org to start the process.

Additional non-refundable items:

  • Donations
  • Downloadable software products
  • Coaching Sessions
  • Attended Weekly classes


Refunds

If you are approved, then your refund will be processed as credits to use towards any Plantspiration.org products unless a different request is received. 

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at team@plants-wordpress.go.eatyourplantsoff.org.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should email us at team@plants-wordpress.go.eatyourplantsoff.org

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at team@plants-wordpress.go.eatyourplantsoff.org for questions related to refunds and returns.